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Terms & Conditions


Terms & Conditions

Last updated: 06.05.2021

1. DELIVERY OF MERCHANDISE

1.1 For orders placed online at www.lofigirl.com, we enter into English language. 

1.2 By clicking on "Buy", you are placing a binding order for the items in your shopping cart. Once you have submitted your order, we will immediately send you an e-mail acknowledgement of your order. This confirms that we have received your order but is not an acceptance of your offer.

1.3 In the event that an item you have ordered is unavailable, we will let you know as soon as we can and, where payment has already been made, make a refund to your payment method without undue delay.

1.4 We will inform you about the expected delivery time on each product detail page as well as immediately before you place an order.

2. PRICES

All prices on lofigirl.com website are given in USD, the prices given on the website on the date the order is placed shall apply. The stated prices are final prices (totals) and include any applicable delivery charge and value added tax (VAT) at the applicable statutory rate. All items remain our property , as the case may be, until full payment of the purchase price. 

3. SHIPPING COSTS AND DELIVERY

3.1 We deliver orders from France and the United States

  • The orders placed for the United States are sent by Rakuten Super Logistique from the address: 5775 North Broadway, office 200, Denver Colorado 80216, United States
  • The orders placed from Europe, Asie and rest of the word are sent by cubyn  from the adress: 7 route des champs fourgons, 92230 gennevilliers, France


3.2 Delivery Fees will be mentioned on the checkout page depending on the country and location.

Avoid any delivery delay by providing your full address along with your contact details.

4. PAYMENT

We accept the following payment methods from stripe:

  • Mastercard
  • visa
  • American Express
  • Apple Pay

We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods. You are responsible for any costs associated with money transactions.

5. DISCOUNT 

5.1 Discount codes are coupons that cannot be purchased, but are issued by Lofigirl during advertising campaigns

5.2 Discount codes can be redeemed once only in connection with an order. Please check the terms and conditions of any promotional code before use 

5.3 No refund or credit will be given for underspend. If the discount code does not cover the value of the merchandise, the difference can be paid using any of the accepted payment methods. The value of promotional code will not be paid out in cash, nor will it accrue interest.

5.4 It is not possible to combine multiple discounts

6. REVOCATION RIGHT 

Subject to the further terms set out below (including some important exceptions), when you purchase an item from www.lofigirl.com
you have a statutory right of revocation. You can contact Customer Care to request one (contact details below)

Information regarding the statutory right to cancel:
You have the right to cancel your contract with us within 14 days without giving any reasons. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires possession of the last item in your order.

To exercise the statutory right to cancel you must inform us by contacting us in one of the following ways:

E-mail: info@lofirecords.com

To meet the cancellation deadline, you must send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

7. FAULTY ITEMS

Please contact us if an item you have purchased from www.lofigirl.com if you product has a defect 


8. CUSTOMER SERVICE

If you have other questions please contact: info@lofirecords.com


More help

If you can't find the answer to your question, contact us on the contact page :

or send us an email at info@lofirecords.com